CVS waives medication delivery fees to help combat COVID-19 outbreak

Posted at 10:20 AM, Mar 10, 2020

WOONSOCKET, R.I. — CVS says it’s now waiving charges for home delivery of prescription medications to help prevent the spread of the new coronavirus.

“With the Centers for Disease Control and Prevention encouraging people at higher risk for COVID-19 complications to stay at home as much as possible, this is a convenient option to avoid coming to the pharmacy for refills or new prescriptions,” explained CVS in a statement Monday.

CVS is also offering COVID-19 diagnostic testing and all telemedicine visits with no co-pay.

Additionally, CVS-owned company Aetna will offer 90-day maintenance medication prescriptions for insured and Medicare members. And, the company is working with state governments to make the same option available to Medicaid members where allowable.

Aetna will also waive early refill limits on 30-day prescription maintenance medications for all members with pharmacy benefits administered through CVS Caremark.

CVS says it’s taking these additional steps across the company to protect patient access to medication and to address the outbreak of COVID-19, the illness associated with the new virus.

"Being committed to the welfare of those we serve means being responsive to evolving needs and acting swiftly. This is particularly true in times of uncertainty," said Troyen Brennan, M.D., M.P.H., Executive Vice President and Chief Medical Officer, CVS Health. "The latest steps we're taking will help ensure patients of all ages have every option available to them when it comes to filling prescriptions."

CVS is advising anyone experiencing COVID-19 symptoms (fever, cough and shortness of breath) to contact their health care provider immediately.

The company has developed this COVID-19 resource center to help customers keep up to date on the outbreak.