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Tuloso-Midway technology department handles first week of online classes

Posted at 5:38 AM, Sep 02, 2020
and last updated 2020-09-02 06:38:39-04

CORPUS CHRISTI, TEXAS — Some teachers and students at Tuloso Midway have been experiencing some issues getting connected to online classes.

Tuloso Midway interim superintendent, Melodie McClarren said within the first week of online classes, understanding how to navigate the school year online, has been a learning curve for everyone.

"That first week was definitely about let's learn about how to get on, let's learn how to do our work, learn how to submit our work,” said Tuloso-Midway ISD Interim Superintendent Melodie McClarren.

The first week of school was especially tough for the younger kids. They had trouble finding assignments and logging into zoom for class. "They had to rely on parents and grandparents who many times didn't know much at all about the technology so it was a learning time for them and we reached out and when they called us we tried to walk them through every step,” said McClarren.

Due to the high demand for electronics across the country, Tuloso Midway is having problems getting enough computers for students. So, they are working with parents to make use of their cell phones.

"Just about every parent we know uh has a phone. So it made it very easy to be able to get on and help them through their phones if they did not have a device,” said McClarren.

For parents still having trouble connecting, the school has phone numbers that get you in touch with a technology instructor. Also, the librarians have stepped in to help.

"Every librarian in our district was available to help in any way they could call the librarian and she would be able to get them the help that they needed,” said McClarren.

On top of the tech support, having patient teachers has minimized a lot of the stress. "But they have also taken the time to give those students time to get their work done and submitted. This has made it "doable" I think for our kids and our families,” said McClarren.

A select group of students and those who don’t have devices will be returning to face-to-face instruction on September 8th.