News

Actions

H-E-B issues recall due to broken metal found in ice cream processing equipment

Posted: 5:13 PM, Jul 18, 2018
Updated: 2018-07-18 18:13:46-04

H-E-B is issuing a recall for two variety packs of ice cream sold Texas.

The grocery chain says they are voluntarily recalling two variety packs of Cream Creations ice cream and sherbets in 3-ounce cups due to broken metal found in processing equipment.

The potentially affected products were distributed only to H-E-B stores in Texas. 

H-E-B says no injuries have been reported in connection with this incident.

Customers who purchased the items should stop eating the product and can return it to the store for a full refund.

The voluntary recall impacts the following products containing the listed Code Dates, which can be found on the back of the packaging:

UPC Number Product   Size Code date
4122081930  Creamy Creations Orange Lime Sherbet Cup 12CT/3OZ 12/09/2018
4122081931 Creamy Creations Vanilla Chocolate Cup 12CT/3OZ 12/10/2018

Customers with any questions or concerns may contact H-E-B Customer Service at 1-855-432-4438 Monday through Friday from 8 a.m. to 6 p.m. Central Standard Time.