MetroCom Dispatch Supervisor hailed for his heroic actions during 911 call

Posted at 3:57 PM, Apr 23, 2018
and last updated 2018-04-23 16:57:53-04

CCPD Command staff along with the supervisors of the MetroCom staff are commending the actions of a 911 dispatcher.

Police say Dispatch Supervisor Stephen Bly answered a 911 call last week for a person having a seizure and was not breathing.

In a video posted on the Corpus Christi Police Department Youtube account, Stephen talks to the person on the other end of the phone and calmly explains an ambulance is on the way, but the person needed to perform CPR on the person not breathing.

Police say Stephen instructed the woman to lower the person on the floor and then explained over the phone how to CPR.

After twenty compressions, Stephen asks if the person wants to perform rescue breathing, which the woman performs, and continues for several more rounds of compressions.

Miraculously, the unconscious woman starts breathing on her own and Stephen advised how to position the unconscious person.

As EMS crew arrive at the scene, the woman tells Stephen," Thank you so much for your help." 

Stephen responded by saying,"That’s why I’m here for."

According to a CCPD Facebook post:

Steve moved to Corpus Christi 18 years ago from Strongsville, Ohio. He joined MetroCom in 2008 and has served as a shift supervisor for the last eight years. Before working in dispatch, Steve worked as an Animal Care Officer. A desire to help people in his community led Steve to a career in emergency telecommunications. He states that leading a great team of employees, and watching them work together during an emergency, is what he finds most rewarding.