CORPUS CHRISTI, Tx — The city says it wants to work with people complaining about abnormally high water bills.
To make sure the issue isn't with someone's water meter, the city is waiving the 60 dollar fee it charges to have a technician come look at it.
District 5 city councilman Gil Hernandez told us this will go on for a "few weeks".
There's no set end date yet.
Anyone with what they believe is a high water bill should contact the utility billing office.
KRIS spoke with a woman on Wednesday who says she's used to paying between 200 and 300 dollars a month for water.
The bill has since increased and not just because the city changed its wastewater rates.
In fact, wastewater doesn't affect usage.
The city says she has used 42,000 gallons for the past month.
Compare that with June when her bill showed 20,000 gallons used and 21,000 in July
“If i get three or four complaints on the same thing, i know it's an issue that's systemic and not associated with one person.” Said Hernandez.
The city says this has nothing to do with previous billing issues that took about a year to work through.
District 5 councilman Gil Hernandez says he has made the city manager aware of the issue.
