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Chick-fil-A employee goes extra mile to help customer in need

Posted at 1:30 PM, Jan 08, 2019
and last updated 2019-01-08 18:51:06-05

A local Chick-fil-A employee recently went the extra mile to help a customer in need. The heartwarming moment was captured on camera and is now going viral.

19-year-old Ashley Gusman is a cashier at the Chick-fil-A at La Palmera Mall. She says it was a normal Saturday afternoon at work when a disabled customer, who is a regular, came in to grab a bite to eat.

“I saw an opportunity,” said Gusman. “He came to my register and I went and helped him.”

What Gusman did next was a simple act of kindness. She helped the disabled customer take his order, find an open seat, eat his food, and even made small talk.

The kind gesture was caught on camera by Jessica Gomez, a customer who sat nearby.

“I really thought it was just pretty neat that she stayed with him and kept him company and fed him,” said Gomez. “You don’t see that, that often anymore.”

Gomez didn’t want to interrupt the heartfelt moment, but she shared the photo on social media. It’s now gone viral, grabbed the attention of people and news stations across the country, and of her boss.

“We’re very proud of her,” said Edmond Long, the owner and operator of the Chick-fil-A. “She was living out that culture that we try so hard to enforce every day.”

It’s a prime example of how a little human help can go a long way.

“They say we go above and beyond,” said Gusman. “I think people will take my gesture as an example.”

A member of the Cathy family in Atlanta who founded Chick-fil-A also reached out to wish the employee a job-well-done.