What to Do During a Power Outage

12:16 PM, Jul 26, 2018
Lightning strikes in the distance as large storm cloud rolls across a field.

Power Outage Safety Tips

Take practical steps to keep you and your loved ones safe during a power outage

  • Report the outage to your energy provider.
  • Stay away from all downed lines or sparking equipment, and keep children and pets away from fallen lines and anything the lines may touch.
  • Never remove debris that’s within 10 feet of a power line.
  • Unplug major appliances to protect them when power comes back on.
  • Leave a light turned on so you know when power is restored.
  • Refuel heaters, lamps, and generators outside, and stay away from any flames or sparks. Wipe up fuel spills immediately.
  • Notify electrical crews working in your area if you’re using a generator – this protects you and our line workers as they work to restore power.
  • Never operate lanterns, heaters, or fuel-fired stoves without proper ventilation.
  • Never burn charcoal indoors. It releases poisonous carbon monoxide.
  • Do not let children carry candles or oil lamps.

Be Aware of Safety Hazard Conditions

A downed power line crosses a debris covered roadway after a storm. AEP workers in yellow vests can be seen in the background.

A safety hazard is a condition that poses an immediate risk to the public, and can

  • Downed wires that may be sparking or near water
  • Downed poles
  • Trees that have fallen on power lines
  • Never go near or touch a downed power line. Report it immediately to local authorities.

REPORT downed lines to 911 or AEP at 866-223-8508

Resources from AEP:

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