Roger and Betty Horan assemble a donated handicap ramp outside Dwayne Porter's home while FEMA representatives take a second look at his denied claim. (KRIS 6 News)
CORPUS CHRISTI -
A man whose claim was denied by FEMA finally received help today for a damaged handicap ramp outside his home.
Dwayne Porter received a new ramp on Wednesday from a Rockport couple who saw Porter's story on Monday and contacted 6 Investigates.
"We had this one that someone had used at a rent house and they didn't need it anymore, and they said if you know someone who could use it - give it to them," Betty Horan said.
Betty Horan and her husband Roger arrived at Porter's house on Wednesday afternoon with the ramp in tow. They worked to assemble it while Porter visited with FEMA officials at his door step.
In a story that aired Monday, 6 Investigates interviewed Porter about his FEMA claim. Porter applied for disaster assistance after the winds from Hurricane Harvey badly damaged the ramp. Ever since then, Porter, who is legally blind, has had difficulty getting in and out of his home. He does not have home insurance. FEMA denied the claim on the basis that his home is habitable, Porter said.
So when Porter received a phone call from the Horans, he wasn't sure what to expect.
Not only did the Horans arrive Wednesday with the ramp, but a representative with FEMA also happened to get there about the same time.
"I left out of here this morning thinking about what was going to happen today and it looked like everything turned out pretty good," Porter said. "Thank you, Ms. Horan."
The Horans are in the middle of their own cleanup efforts. They had two rental homes in Rockport that will need to be demolished, Horan said. On Wednesday, she and her husband were glad to take a break to help Porter.
"That's what we're all here for - to help each other," she said.
FEMA officials have said they will take a second look at Porter's claim.
Porter's denied claim with FEMA is just one of several 6 Investigates is aware of since Hurricane Harvey hit South Texas. Several viewers have contacted the station through social media and email with similar stories. FEMA could not provide the number of cases denied. 6 Investigates has filed a Freedom of Information request for the number of denied claims, and has yet to receive that information.